Let the awning sit for one minute undisturbed without pressing a button on the remote transmitter or unplugging the cord from the wall.
Sunsetter awning remote troubleshooting.
We know that you will be delighted with your sunsetter awning and will experience many years of added enjoyment on your deck or patio.
And project out from the house up to 10 ft 2 in.
You should always troubleshoot your awning before calling the manufacturer to see if you can solve the problem yourself.
How to re program the remote control to work with your awning for rts motor only replacement parts instructions and procedures.
Model 900xt 1000xt awning.
Care and maintenance vista and motorized.
How to reset the remote for sunsetter motorized awnings.
After the motor moves wait five seconds and then press and hold the program button on the back of the remote and then slowly count to 15 without letting go.
Unplug the power cord from the outlet.
The awning s motor or remote control is usually to blame when the unit stops working as you expect.
Allow you 18 to reach your gfi outlet and you will find your remote transmitter attached to the cord.
The awning s settings and electricity supply are also common sources of trouble.
What is the difference between your awning models.
The motorized xl model comes in widths from 14 ft.
Before you begin installation take a moment to familiarize yourself with the awning and your owner s manual.
Wide and project.
They come in widths from 8 ft.
Plug the power cord back into the wall and make sure that there is electricity available.
Note which lateral arm closes closest to the house or bangs on the square bar.
You may also find it helpful to view the dvd included with the awning hardware for a visual walkthrough of the.
900xt and 1000xt.
If this does not solve the issue check the batteries in the remote control or wireless wall switch and also check the electrical circuit breaker panel.
Place the manual operation control bar in the manual motor crank and turn it so the awning opens about 3 feet.
Open the awning all the way.
Exterior screens using an rts motor.
If this works refer to the related product programming video.
If your automated awning stops working wait 10 to 15 minutesto let the motor cool off and the awning should work properly again.
Troubleshooting customer service and warranty information.
All of our motorized awnings in the sunsetter series and platinum series are powered by a somfy electric motor that opens and closes at a touch of a remote control.
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The sunsetter lateral arm awning will provide you and your family with many years of enjoyment on your deck or patio.
Cassette awnings using a sunea rts motor.
